How to import contacts

The ‘Import Contact’ tool is powerful and allows you to import contacts into your Botamation account. With this tool, you can easily import WhatsApp contacts, SMS contacts and also import contacts from other chatbot platforms.

To Import Contact, go to the ‘Contact’ section and click on action >> Import contacts.

Import contacts from other chatbot platforms

To imports contacts from Manychat, Select Manychat on the source option

To import contacts from other chatbot platforms different from Manychat, set the source as Other messenger bot platform and upload PSIDs

Import WhatsApp & SMS contacts

To import WhatsApp contacts or SMS contacts, Set the source to WhatsApp contacts or Phone (For SMS), Set the country code, and upload a .csv or .xlsx file. The ‘More Options’ option allows you to set a custom field or add a tag to the contacts.