Documentation
How to mark conversation as a follow up?
This feature allows you to Mark a conversation as follow-up.
Mark a conversation as follow-up in Inbox
Select the Contact/Conversation >> Click on Menu >> Mark as follow-up
![](https://learn.botamation.in/wp-content/uploads/2024/01/image-75-1024x495.png)
Mark a conversation as follow-up in Flow Builder.
Select Action >> Inbox >> Mark conversation as follow-up
![](https://learn.botamation.in/wp-content/uploads/2024/01/image-76-1024x495.png)