Open AI Agent

AI agents are tools that help your chatbot answer customer questions better. You give the AI information about your business—like FAQs, policies, or product details—and the AI uses that information to give smart, accurate answers. This way, customers get helpful replies that fit your business, and you stay in control of what the AI says.

Steps to connect Open AI Agent

In Botamation >> Settings >> Integrations >> Agents

Click on Add button to create a new agent

Here, you can add business information and set prompts as instructions on how you want the bot to respond.

Enable Open AI Agent

After creating your ChatGPT Agent, you need to attach it to the OpenAI action